Firmware Update On New ZTE Rapido LTE

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Re: Firmware Update On New ZTE Rapido LTE

Postby ST-Mary Ann » Fri Jul 15, 2016 2:32 pm

Hi blakesbaked! My name is Straight Talk Mary Ann. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
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Re: Firmware Update On New ZTE Rapido LTE

Postby blakesbaked » Fri Jul 15, 2016 2:36 pm

Same here won't allow me to even search for an update. Please help. Also only get about 3 GS of data when you guys advertise 5 I think. The new update might help
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Re: Firmware Update On New ZTE Rapido LTE

Postby dexron » Tue Jul 19, 2016 12:10 am

Update service unavailable! how can i fix this??
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Re: Firmware Update On New ZTE Rapido LTE

Postby ST-Yvonne » Tue Jul 19, 2016 9:22 am

blakesbaked wrote:Same here won't allow me to even search for an update. Please help. Also only get about 3 GS of data when you guys advertise 5 I think. The new update might help


Hi blakesbaked. My name is Straight Talk Yvonne. We're sorry that you’re having a problem. I will contact you directly with a private message so we can better assist you. Please check your Forum inbox for a message and access the chat link we sent you. Our chat support is available 24/7. Thank you.
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Re: Firmware Update On New ZTE Rapido LTE

Postby ST-Yvonne » Tue Jul 19, 2016 9:23 am

dexron wrote:Update service unavailable! how can i fix this??

Hi dexron. My name is Straight Talk Yvonne. For our branded Android phones, the software has already been updated and cannot be upgraded to a higher version. It has been branded or modified to our service. If you wish to upgrade your software to a higher version, although we don't recommend it, then this will be at your sole risk. Straight Talk is not held responsible for any service interruption due to modifications done using a third party software program. If further assistance should be needed, please check your forum inbox for the private message that I've sent. Thank you.
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Re: Firmware Update On New ZTE Rapido LTE

Postby Pagen » Sat Jul 23, 2016 6:11 pm

I am having the same problem with my rapid I want it fixed I have had it less then a week and will gladly take it back and get all my money back if it can't be fixed
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Re: Firmware Update On New ZTE Rapido LTE

Postby Pagen » Sat Jul 23, 2016 6:16 pm

I am having the same problem with my zte rapido late I need to at least update to 4.4
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Re: Firmware Update On New ZTE Rapido LTE

Postby ST-Mary Ann » Sun Jul 24, 2016 8:28 am

Hi Pagen! My name is Straight Talk Mary Ann. We need to take this issue offline so I can address it further. Please check your forum inbox for the message that I have sent. Thank you.
ST-Mary Ann
 
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Re: Firmware Update On New ZTE Rapido LTE

Postby wyonker » Sat Dec 10, 2016 11:20 am

I have a samsung galaxy s6 that I can not get to update. Please help. :)
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Re: Firmware Update On New ZTE Rapido LTE

Postby ST-Mary Ann » Sat Dec 10, 2016 1:35 pm

Hi wyonker. Let me help you with this matter. We need to take this issue offline so I can address it further. Please check your forum inbox for the message that I have sent. Thank you.

ST Mary Ann
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