recover deleted Voicemail

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Re: recover deleted Voicemail

Postby JessL14 » Tue Feb 20, 2018 9:45 pm

I also need to be contacted.
JessL14
 
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Re: recover deleted Voicemail

Postby misty5775 » Mon Mar 12, 2018 5:18 pm

I also need assistance in recovering deleted
vm. I did not delete them. They all disappeared
At same time. I called for assistance & was told
I could not get them back. I had vm's from
family members who are now deceased.
Hope you can help
misty5775
 
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Re: recover deleted Voicemail

Postby onewildworld » Sun Apr 08, 2018 10:24 am

yesterday, something happened to my phone. my account automatically renewed as usual. but then friends told me when they called they got a busy signal. then when i tried to call i had to set up my account all over again as if i was a new customer. additionally i first got a canned message asking me if i was older than 65 there were some benefits available, just go through the prompts. plus, i lost all my saved messages which is very upsetting. i would like to get them back if that is possible
and now, when i get messages i get a recording that tells me what phone number has called, when, date and how long the message is.
it comes before i can listen to every new message
I DO NOT WANT THIS MESSAGE AND WANT THAT FEATURE TURNED OFF, is this possible?
DOES THIS MESSAGE TAKE OFF FROM MY MINUTES?

CAN YOU DO THAT? i am very upset by this change, thank you
onewildworld
 
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Re: recover deleted Voicemail

Postby ST - Larry » Mon Apr 09, 2018 12:47 pm

Hi onewildworld. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. We apologize for any inconvenience. Thank you.
ST - Larry
 
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Re: recover deleted Voicemail

Postby AndreaS18 » Thu Apr 12, 2018 11:50 pm

Hi, my voicemails recently were deleted due to a glitch in service. My phone kept showing as “de-activated” and would randomly “re-activate.” This resulted in my voicemail being disabled and all messages being deleted as well. I did not deactivate my phone nor did I delete the voicemails. In fact, when I was made aware that my voicemail wasn’t able to take messages and I enabled my voicemail my previous recorded greeting was still there. I am in desperate need of help in retrieving my messages. I have called and chatted customer service with no help and promise of speaking with a supervisor but never was given the opportunity to do so. Please help - as my most important messages were from my dad who passed away on Sunday and I need them back.
AndreaS18
 
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Re: recover deleted Voicemail

Postby ST - Larry » Sun Apr 15, 2018 1:44 pm

Hi AndreaS18. I'm straight Talk Larry. We apologize for the trouble this has caused you. Unfortunately, we cannot recover deleted voicemail messages.
ST - Larry
 
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Re: recover deleted Voicemail

Postby harley3p » Fri Jul 27, 2018 2:29 am

I also need to recover old voicemail please
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Re: recover deleted Voicemail

Postby ST - Larry » Sat Jul 28, 2018 8:59 am

Hi harley3p. My name is Straight Talk Larry. Let us help you with your voicemail. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am

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