recover deleted Voicemail

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recover deleted Voicemail

Postby petbait » Thu Oct 02, 2014 7:48 pm

Spent about an hour on the phone with Straight Talk support in the Philippines tonight and received little to no help. I think they may have reset my voicemail which is not what was asked for. Not sure who or how it happened but some very important voicemails i had saved were deleted. I have a cheap flip phone that is not capable of storing them locally so i am sure they where all on Straight Talk servers. I was told by help desk they do not store deleted voicemail but commonsense tells me they are not really deleted. Anyone know how i can get the messages back short of a subpoena. I am willing to get the court ordered subpoena but that takes time. Voicemails are very important.
Thank you in advance
Davey
petbait
 
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Joined: Thu Oct 02, 2014 7:31 pm

Re: recover deleted Voicemail

Postby ST-Stacy » Thu Oct 02, 2014 7:52 pm

Hi Davey! This is Straight Talk Stacy. We are sorry that you're having an issue. I will contact you directly through private message. Please check your forum inbox. Thank you!
ST-Stacy
 
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Re: recover deleted Voicemail

Postby danarog » Sun Dec 21, 2014 11:09 am

ST-Stacy wrote:Hi Davey! This is Straight Talk Stacy. We are sorry that you're having an issue. I will contact you directly through private message. Please check your forum inbox. Thank you!


Stacy, I need your help with same issue. I was robbed by a man yesterday who left me a voicemail, which I had deleted by the time he showed up at my house to "look at jewelry" I had on Craigslist. I NEED to get this email to the police. PLEASE help. The VM came at 10:26 am yesterday, 12/20. Can you PM me?
danarog
 
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Joined: Sun Dec 21, 2014 11:04 am

Re: recover deleted Voicemail

Postby ST-Mary Ann » Sun Dec 21, 2014 11:18 am

Hi danarog! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST-Mary Ann
 
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Re: recover deleted Voicemail

Postby Shaug28 » Fri Dec 08, 2017 2:30 pm

I also need to recover voicemails for legal reasons. How do I go about doing this?
Shaug28
 
Posts: 1
Joined: Fri Dec 08, 2017 2:25 pm

Re: recover deleted Voicemail

Postby ST - Larry » Sat Dec 09, 2017 9:42 am

Hi Shaug28. My name is Straight Talk Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
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Re: recover deleted Voicemail

Postby jwoods78 » Sun Dec 31, 2017 2:11 am

I need someone to contact me as well to please help recover a voicemail I accidentally deleted this past Friday morning around 10am.
jwoods78
 
Posts: 1
Joined: Sun Dec 31, 2017 2:05 am

Re: recover deleted Voicemail

Postby Moonchild10 » Mon Jan 15, 2018 10:35 pm

I am in need of assistance as well. I did not delete my messages and in fact, even saved the ones that were marked for deletion, yet they were gone. I have a ticket in to be contacted but I was told by the online chat person that they cannot restore voicemail messages, only reset the pin. It is not what I asked them to do, nor am I asking them to access my voice messages, just to restore them, especially since I did not mark them as deleted. If I go in daily and save the messages, why were they deleted?
Moonchild10
 
Posts: 2
Joined: Mon Jan 15, 2018 10:26 pm

Re: recover deleted Voicemail

Postby Moonchild10 » Mon Jan 15, 2018 10:39 pm

I would like to be contacted too..
Moonchild10
 
Posts: 2
Joined: Mon Jan 15, 2018 10:26 pm

Re: recover deleted Voicemail

Postby ST - Felice » Tue Jan 16, 2018 1:16 pm

Hi Moonchild10. My name is Straight Talk Felice. Please check your Forum inbox for a message. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
ST - Felice
 
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Joined: Tue Nov 22, 2011 12:04 pm

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