Can I view call history?

[Evigil]

Is there a call and text history kept for my straight talk plan? Can I access this online? I know that I can look at it on my phone, but I would like a full detailed history. Can someone help me?

[ST - Mark]

Hi Evigil. My name is Straight Talk Mark. Please be informed that we can only provide a copy of your Call Detail Records for the last 90 days. The text messaging history cannot be retrieved by us. However, we will fulfill a customer’s request under special circumstances. Please contact one of our customer care representatives at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word CDR to 611611. Thank you.

[brknllama8908]

I need to get access to a number I called but no longer in my recent calls on my phone because I reset it, how do I do this

[ST - Mark]

Hi brknllama8908. My name is Straight Talk Mark. We're sorry to hear that. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[lilysthename]

I also need the instructions in how to get my call and text history from my account please.

[ST - Mark]

Hi lilysthename. My name is Straight Talk Mark. We will be able to fulfill a customer’s request under special circumstances. However, we can only provide a copy of your Call Detail Records for the last 90 days. The text messaging history cannot be retrieved by us. For further assistance, kindly call one of our customer care representatives at 1-877-430-2355. Our customer service representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word CDR to 611611. Thanks.

[Lucylui7]

Hello, we have a straight talk iPhone , and we are having problems with our teenage daughter , We feel its in our best interest that we see her call longs for the last 3 months are made available to us as parents , She has shattered her screen and the email that was associated with her account has been close down .I need to know what documents that you need So you can release her call logs to us . The phone is in my husbands name so if you have a list of-documents please let me know what we need so we can get this what ever the problem under control she is just 14 yrs old and there is something very strange going on with her phone conversations and attitude , amd the new company of friends she has been hanging around with in th least few months .
Please try to help me asasp , so we can get this taken care of
Thanks so much
MM

[ST - Mark]

Hi Lucylui7. My name is Straight Talk Mark. We completely understand your concern. Please be informed that we will be able to fulfill a customer’s request under special circumstances. Yes, we can provide a copy of her Call Detail Records for the last 90 days. The text messaging history cannot be retrieved by us. For further assistance, kindly call one of our customer care representatives at 1-877-430-2355. Our customer service representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word CDR to 611611. Thanks.

[ChrisNolan1974]

Can I get a copy of my past call logs and my text messages please!

[ST - Mark]

Hi ChrisNolan1974. My name is Straight Talk Mark. Please be informed that we can only provide a copy of your Call Detail Records for the last 90 days. The text messaging history cannot be retrieved by us. However, we will fulfill a customer’s request under special circumstances. For us to address your concern immediately, please contact one of our customer care representatives at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word CDR to 611611. Thank you.