Data just refilled very slow

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Data just refilled very slow

Postby Telenick1980 » Wed Feb 28, 2018 8:36 am

Just refilled my minutes and data but data is crawling slow
Telenick1980
 
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Re: Data just refilled very slow

Postby ST - Larry » Wed Feb 28, 2018 12:19 pm

Hi Telenick1980. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. Let us help you fix your data feature. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
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Re: Data just refilled very slow

Postby Mystic09 » Thu Mar 01, 2018 12:45 am

Also having this issue. Just refilled with the $55 ultimate unlimited but my data is unusable because it’s so slow.
Mystic09
 
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Re: Data just refilled very slow

Postby ST - Mark » Thu Mar 01, 2018 11:11 pm

Hi Mystic09. My name is Straight Talk Mark. We're sorry for the trouble. For us to address your concern, we need to take this issue offline. Please check your Forum inbox for a message. Thanks.
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Re: Data just refilled very slow

Postby Caljen » Thu Mar 29, 2018 6:17 pm

I've spent $155 in the last 45 days, including $ 55 today. Still have slow data speed, less than1.0 mps . I talked with customer service twice today via instant message and once on phone. Problem unresolved. My Ookla speedtest log shows data transfer of less than 1.0 each and every time I have checked in last 30 days. Using LG LGL64L , a straight talk phone . Just finished conversation with Straight Talk rep, they said give it 24 hours ???? Next step, FCC.Gov !
Caljen
 
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Re: Data just refilled very slow

Postby Caljen » Thu Mar 29, 2018 6:34 pm

Same problem here.
Caljen
 
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Re: Data just refilled very slow

Postby ST - Larry » Fri Mar 30, 2018 12:25 pm

Caljen wrote:I've spent $155 in the last 45 days, including $ 55 today. Still have slow data speed, less than1.0 mps . I talked with customer service twice today via instant message and once on phone. Problem unresolved. My Ookla speedtest log shows data transfer of less than 1.0 each and every time I have checked in last 30 days. Using LG LGL64L , a straight talk phone . Just finished conversation with Straight Talk rep, they said give it 24 hours ???? Next step, FCC.Gov !

Hi Caljen. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: Data just refilled very slow

Postby ST - Larry » Fri Mar 30, 2018 12:32 pm

Caljen wrote:Same problem here.

Hi Caljen. I'm Straight Talk Larry. We apologize for the trouble. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: Data just refilled very slow

Postby cherylm7509 » Sat May 05, 2018 11:02 pm

Telenick1980 wrote:Just refilled my minutes and data but data is crawling slow
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Joined: Wed Mar 14, 2018 11:42 pm

Re: Data just refilled very slow

Postby ST - Larry » Mon May 07, 2018 12:58 pm

Hi cherylm7509. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. We need to take this issue offline so we can address it further. Please check your forum inbox for a message. Click on "New Message" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am


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