Phone is not working after a little under 2 months of having

[tjdan1983]

I bought the android Samsung phone 2 months ago and now my phone wont turn on at all it started to wig out on its own wihout me touvhing it and the back was on fire (HOT) tried to take battery out and put back in wont turn on still , i am very disapointed in this phone since i have only had it leass then 2 months and i paid 140 dollars for it, , the reason why i bought this phone was becasue it was a android and now it wont even work , i do not have a phone now so i need a replace ment if you send me a new phone with something i can send this dumb phone in i am willing to send it to you so you can try and figure out what went wrong, im very mad that this phone stopped working when i need it for everyday use , your company needs to e mail me back as soon as possible and fix this problem im not a very happy customer , i have been with straigh talk for about more then a year now , my phone wont even hold a charge either i am not please at all ,





Sincerely ,



Straighttalk customer

[Charisse]

Hi tjdan1983. My name is Straight Talk Charisse. Let me help you. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.

[wtootle228]

Just send it back,straight talk is good about sending out a replacement phone when they recieve the other one.