No service!?

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No service!?

Postby Dvdrowton » Mon Feb 20, 2012 3:45 am

I recently purchased a new Samsung precedent, and I am terribly aggrivated with what I've had to deal with.
First off, I could not find the coverage map for the "smart phones", as they were not up with the average coverage map, and this lead me to believe that it would simply work off the the same towers and service provider as the previous phone I had with this company.
I was wrong! It turned out that the phone worked off of sprints network, and sprint has no coverage what so ever where I live!
So now I am practically forced to use my old phone, which offers no 3G capabilities, and I'm stuck staring at this $150 useless peice of equipment.
I'm debating sending it back to the company but that would mean that I would have to shell out more cash to ship it back, and from what I've heard, they may not refund me since the phone isn't exactly faulty.
Unless there is a way to get the service I need for my android, I am going to give up on this company. It is pretty ridiculous that I couldn't even see a service map until a few days after I had purchased the phone.

Please let me know if you have any ideas or tips for me to get everything back on track.

Thank you.
Dvdrowton
 
Posts: 1
Joined: Mon Feb 20, 2012 3:29 am

Re: No service!?

Postby Elle » Mon Feb 20, 2012 10:51 am

Hi Dvdrowton. My name is StraightTalk Elle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.
Elle
 
Posts: 3926
Joined: Tue Apr 12, 2011 12:52 pm

Re: No service!?

Postby dshilala » Wed Feb 22, 2012 7:28 pm

I had the exact same problem. I already shipped my phone. I better get my money back.
dshilala
 
Posts: 2
Joined: Wed Feb 22, 2012 7:09 pm

Re: No service!?

Postby Stephanie_ST » Thu Feb 23, 2012 3:54 pm

Hi dshilala. My name is StraightTalk Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. I will contact you directly with a private message to help you with your issue. Thanks!
Stephanie_ST
 
Posts: 2660
Joined: Fri Sep 03, 2010 10:03 am


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