activating a used Samsung

[kristiques]

I am having great difficulty activating a used straight talk phone -
Samsung T528G .. I purchased 2 of these from a friend who had upgraded.
But I cant get it activated or a replacement sim b/c they say its asscoiated with another account.
Which I was assured by the previous owner that the phones would be ready to use, & were de-activated from their account.
Ultimatley, I am needing the replacement sim cards, but am at a dead end with everything I have tried...
Any help or advice would be greatly appreciated. Thanks

[Stephanie_ST]

Hi kristiques. My name is StraightTalk Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. I will contact you directly with a private message to help you with your issue. Thanks!

[kristiques]

Hi Stephanie,
Thank you for your prompt reply. I am trying to respond through the private messages.
But it says that I am not authorized to 'use the feature yet .. Because I am a new member' .
Should I reply through here with the #'s you requested, or should I wait untill I can send them through
the private messages?

Thanks

[Stephanie_ST]

Please try to create 3 more duplicate posts so you can have an option to reply to private messages. Thank you.

[kristiques]

I am having great difficulty activating a used straight talk phone -
Samsung T528G .. I purchased 2 of these from a friend who had upgraded.
But I cant get it activated or a replacement sim b/c they say its asscoiated with another account.
Which I was assured by the previous owner that the phones would be ready to use, & were de-activated from their account.
Ultimatley, I am needing the replacement sim cards, but am at a dead end with everything I have tried...
Any help or advice would be greatly appreciated. Thanks

[Stephanie_ST]

Please try to check if you can now reply to your private message. Thank you!